Interim management plays a crucial role in the successful change management process in the hotel and restaurant industry. In the midst of increased competition and a shortage of skilled workers in Germany, interim management is proving to be an effective tool, especially for medium-sized companies. Interim managers are characterized by their results-oriented, efficient and radical approach. Studies show that interim managers are now increasingly being used in change management, whereby they act as a catalyst for change processes.
The keys to success in change management are strategic skills, methodical competence and the ability to quickly familiarize yourself with internal company issues and integrate solutions. A sense of interests, tensions and risks as well as the ability to develop new opportunities and implement them strategically are also crucial. Communication is a central pivotal point in change management, as changes often trigger uncertainty. Managers play a crucial role here by conveying meaning, communicating changes and acting as role models.
According to a study from 2012, the emotional dimension in change management plays a crucial role for employees. “Being a role model” and “communication” are rated as the most important leadership tasks.
Interim management is a promising resource in change management. Interim managers act independently of career goals and company political sensitivities, which makes their communication extremely effective. They combine various functions such as project management, internal and external communication, leadership and consulting in one person, which is particularly advantageous in change processes.
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